Delivery Information

To ensure you receive your order before Christmas, refer to the cut off dates by region below. Orders must be placed by 11.59pm on the dates stated.

To ensure you receive your order before Christmas, please refer to the cut-off dates below.

Orders must be placed by 11:59pm AEDT on the dates stated.

Orders made after recommended postage dates will most likely be delivered after Christmas.

State / Territory Standard Delivery Cut Off Date Express Delivery Cut Off Date
Australian Capital Territory 15/12/2024 18/12/2024
New South Wales 15/12/2024 18/12/2024
Northern Territory 11/12/2024 17/12/2024
Queensland 15/12/2024 18/12/2024
South Australia 15/12/2024 18/12/2024
Tasmania 15/12/2024 18/12/2024
Victoria 15/12/2024 18/12/2024
Western Australia 13/12/2024 17/12/2024

Christmas Delivery

To ensure you receive your order before Christmas, please refer to the cut-off dates by region below to check last date to order for guaranteed delivery before Christmas.

Orders must be placed by 11.59pm AEDT on the dates stated.

State/Territory Standard Delivery Cut Off Date
Australian Capital Territory 15/12/2024
New South Wales 15/12/2024
Northern Territory 11/12/2024
Queensland 15/12/2024
South Australia 15/12/2024
Tasmania 15/12/2024
Victoria 15/12/2024
Western Australia 13/12/2024

Orders are sent via Australia Post (standard service).

Delivery is on business days and not on weekends or public holidays.

* Please note: During sale or promotional events, delivery may take longer than the typical stated delivery times above.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods, bushfires, train derailments etc.).

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery.

Your order will be despatched pending credit card authorisation, verification and availability of stock.

Christmas Delivery

To ensure you receive your order before Christmas, please refer to the cut-off dates by region below to check last last date to order for guaranteed Delivery before Christmas.

Orders muct be placed by 11:59pm AEDT on the dates stated.

State/Territory Express Delivery Cut Off Date
Australian Capital Territory 18/12/2024
New South Wales 18/12/2024
Northern Territory 17/12/2024
Queensland 18/12/2024
South Australia 18/12/2024
Tasmania 18/12/2024
Victoria 18/12/2024
Western Australia 17/12/2024

Orders are sent via Australia Post Express delivery.

Delivery is on business days and not on weekends or public holidays.

* Please note: During sale or promotional events, delivery may take longer than the typical stated delivery times above.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods, bushfires, train derailments etc.).

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery.

Your order will be despatched pending credit card authorisation, verification and availability of stock.

Orders are sent via Australia Post (standard service).

Delivery is on business days and not on weekends or public holidays.

* Please note: During sale or promotional events, delivery may take longer than the typical stated delivery times above.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods, bushfires, train derailments etc.).

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery.

Your order will be despatched pending credit card authorisation, verification and availability of stock.

Orders are sent via Australia Post and their international local delivery partners.

Delivery is on business days and not on weekends or public holidays.

* Please note: During sale or promotional events, delivery may take longer than the typical stated delivery times above.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods, bushfires, train derailments etc.).

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

Your order will be despatched pending credit card authorisation, verification and availability of stock.

You are transacting with Just Group in Australia. Your order will be fulfilled from our Australian warehouse. To shop our New Zealand website with local delivery options, please click the relevant brands: Dotti NZ, Jacqui E NZ, Jay Jays, Just Jeans NZ, Peter Alexander NZ, Portmans NZ, Smiggle NZ.

All prices in our online store are in Australian dollars.

  • The prices within the online store DO NOT include any relevant overseas customs duties, clearance or handling charges and other customs or import charges that you may incur.
  • Any such additional charges will depend on the value of your order, and will be on top of the price. You can use the NZ Customs Service online estimator to estimate what, if any, duties you may need to pay.
  • To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.

Christmas Delivery

Last day to place an order for guaranteed delivery before Christmas:

USA: Wednesday, 11th December 2024*
UK: Tuesday, 10th December 2024*
Europe: Tuesday, 10th December 2024*
Asia: Tuesday, 10th December 2024*
New Zealand: Tuesday, 10th December 2024*

*These dates should only be used as a general guide.

Europe

Hungary
Monaco
United Kingdom

North America

USA

Middle East

Israel
Pakistan
Saudi Arabia
United Arab Emirates

Africa

South Africa

Asia Pacific

Brunei
China
Hong Kong S.A.R. of China
Japan
Malaysia
Taiwan
Vanuatu
Vietnam

Orders are sent via Australia Post and their international local delivery partners.

Delivery is on business days and not on weekends or public holidays.

* Please note: During sale or promotional events, delivery may take longer than the typical stated delivery times above.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods, bushfires, train derailments etc.).

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

Your order will be despatched pending credit card authorisation, verification and availability of stock.

You are transacting with Just Group Australia. Your order will be fulfilled from our Australian warehouse.

All prices in our online store are in Australian dollars.

The prices within the online store DO NOT include any relevant overseas duties (including import GST/VAT), clearance or handling charges and other customs or import charges that you may incur. Please refer to your local customs and import authorities about what these additional charges may be.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.

International Free Delivery

To qualify for free international delivery to the countries listed above, your order must contain Smiggle products worth $500 or greater.